Delivery Options and Fees

This page will detail the available physical and digital options for your completed statement. Please select below whether your item is being delivered to a UK or International address.

All options and fees listed are for the delivery option, processing and packaging costs incurred by Ecctis in issuing your statement. These options are per service, you can choose either of the following combinations:

  • Digital document only
  • Physical document only
  • Both a Digital and Physical document

Deliveries are subject to often lengthy delays, due to transit by plane or other methods, customs inspections, and other delays beyond of our control.

To avoid lengthy delays, you should use our e-Statement facility either alongside a physical copy or as the only delivery option. e-Statements are authorised for use with applications to UKVI/Home Office.

Digital delivery option:

Our recommended option to receive a completed statement is our e-Statement facility. This allows you to receive the document through your User Portal as a secure PDF file on the day your order is completed.

The e-Statement is available for an additional £7.50 + VAT (£9.00)

Digital documents will provide the same information as the physical statement and can be used in the same way.

An e-Statement can be added as the only delivery option or in addition to a physical copy.

This e-Statement will be available to download on the day of completion and holds the same weight as the physical document with employers and the Home Office

Physical delivery option:

If you would like to receive a physical statement, we offer the following options:

Please swipe on the table below to see all contents

Option

Price

Details

Royal Mail Special Delivery Guaranteed by 1pm®

£15.00 + VAT (£18.00)

This is guaranteed to arrive the next working day from when the item is dispatched by Ecctis. A tracking number for your delivery is given in the User Portal.

Royal Mail Signed For®

£10.00 + VAT (£12.00)

On average, this service takes 1-3 working days however, delays are possible depending on Royal Mail service. A tracking number for your delivery is given in the User Portal.

First Class post

£4.00 + VAT (£4.80)

On average, this service takes 1-3 working days however, delays are possible depending on Royal Mail service. This service does not have tracking.

VAT if applicable.

All time frames are referenced as working days. These are Monday – Friday and do not include Public or Bank holidays.

Please be aware that for UK delivery, Royal Mail will not contact you by telephone before delivery. For full details of their delivery process please see Royal Mail’s website: https://www.royalmail.com/sending/uk

Digital delivery option:

Our recommended option to receive a completed statement is our e-Statement facility. This allows you to receive the document through your User Portal as a secure PDF file on the day your order is completed.

The e-Statement is available for an additional £7.50

An e-Statement can be added as the only delivery option or in addition to a physical copy.

This e-Statement will be available to download on the day of completion and holds the same weight as the physical document with employers and the Home Office.

Physical delivery option:

Although we offer a physical copy to be delivered to international addresses, we are aware that at this time lengthy delays in the postal service are affecting the arrival of these. Therefore, we strongly recommend the e-Statement to be used either alongside a physical copy or as the only delivery option chosen. 

If you would like to receive a physical statement, we offer the following options:

Please swipe on the table below to see all contents

Option

Price

Details

International Signed For TM

£15.00

This option is handled by Royal Mail until the item leaves the UK. This is then passed to the local postal service in the destination country once the item has cleared customs. You will be given tracking number upon dispatch of your item.

Please note: There is no guaranteed delivery timeframe for this option.

Courier service

£80.00

Our current courier is DHL, who aim to deliver within 1-6 working days. You will be given tracking number upon dispatch of your item.

All time frames are referenced as working days. These are Monday – Friday and do not include Public or Bank holidays.

If using the International Signed For TM option, you can find details about your local postal service here: https://www.upu.int/en/Universal-Postal-Union/About-UPU/Member-Countries