Primary source verification means checking that your qualification is genuine directly with the institution where you studied.

The verification process checks details such as your name, any reference number or identifying code on the documents, the date and year of the award, the title of the qualification, any details of contents of the qualification, any details of grades or levels achieved, and any other details with the institution where you studied.

Only when these cross-checks are satisfied is a qualification verified as genuine.

In some cases, we may request additional information and/or additional documents from a qualification holder in order to complete verification checks and achieve a successful verification.

If it is not possible to verify the qualification, the result of the Primary Source Verification will be ‘Unable to Verify’. This result does not necessarily mean that the qualification is not genuine; but it does mean that we have been unable to complete the checks necessary to confirm the qualification is genuine.

We are unable to refund the application fee if the result of the Primary Source Verification is ‘Unable to Verify’ or if a fraudulent qualification is detected.

In cases where fraudulent qualifications are detected, no Statement of Comparability will be provided.